What Happens in MOHRE Arbitration for Gratuity Claims

What Happens in MOHRE Arbitration for Gratuity Claims

TL;DR: MOHRE solves gratuity problems in 30 to 90 days. It is free. MOHRE checks the math and tells your employer to pay. It works 85% of the time. Court takes longer (3 to 6 months).

MOHRE vs Court

| What | MOHRE | Court | |--------|---|---| | Cost | Free | AED 50 to AED 500 | | Time | 30 to 90 days | 3 to 6+ months | | How Hard | Easy | Complex | | Appeal | Limited | Full appeal | | Result | MOHRE order | Court order |

How MOHRE Works

Step 1: File Your Claim

• File your complaint
• MOHRE checks your calculation, contract, and pay records

Step 2: MOHRE Investigates (30 to 60 days)

• MOHRE calls your employer
• MOHRE asks for documents
• MOHRE finds math errors

Step 3: MOHRE Checks the Facts

• MOHRE looks at the formula
• MOHRE sees if cuts are legal
• MOHRE finds the right amount

Step 4: MOHRE Decides

• MOHRE writes the decision
• MOHRE tells employer to pay
• Employer has 15 days to pay

Step 5: Getting Paid

• Employer pays: Done
• Employer does not pay: Go to court

When MOHRE Works Best

Clear math errors Late payment Illegal cuts from your pay Employer willing to fix it

Many problems at once Employer will not help Employer has no money

Why Use MOHRE

Fast: 3 months vs 6+ months in court Free: No fees or lawyer costs Easy: No complex legal steps Expert: MOHRE knows the law

Going to Court After MOHRE

Not happy with MOHRE's answer? You can:

1. Appeal within 30 days
2. Court looks at MOHRE's decision
3. Court can:
   • Agree with MOHRE
   • Give you more money
   • Add damages and interest

Court filing costs: AED 100 to AED 300

For an instant end-of-service estimate, use our online gratuity calculator UAE.

Disclaimer: MOHRE procedures as of 2025. Consult MOHRE (16000) for your specific case.